superjp Privacy Policy

This page describes what we collect when you use superjp and how we keep that data protected. We at superjp handle your information with transparency and care. When you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, and e-wallet, when you place bets on football tournaments such as Liga 1 and Piala Indonesia, and when you access our live-dealer and slot games, we collect specific data to operate our platform safely and comply with local regulations.

We do not sell your data. We do not share it with third parties for marketing. We use your information only for account management, payment processing, fraud prevention, and regulatory compliance. This policy explains each step in detail so you understand how your data flows through superjp.

What data we collect on superjp

When you create a superjp account, we collect your email address, phone number, and a password of your choice. We ask for this information to create your account and send you transaction confirmations and support responses. We do not use your email or phone for marketing unless you opt in through your account settings.

For your first deposit on superjp, we initiate account verification (KYC). We request your government-issued ID, proof of address such as a recent utility bill, and confirmation of your phone number. We collect this data to comply with local gaming regulations and prevent fraud and money laundering. We store these documents encrypted on our servers and retain them as long as your account is active, plus a retention period thereafter to satisfy regulatory requirements.

Payment data and transaction processing on superjp

When you fund your superjp account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we receive your transaction details—the amount, the date, your payment method, and confirmation of completion. We do not store your e-wallet credentials or bank account numbers. We receive only transaction receipts from your payment provider. These records are kept for seven years to satisfy financial audit requirements. For withdrawals from superjp, we follow the same process: we receive confirmation that funds left your superjp account and arrived at your nominated payment method.

Betting and gameplay data on superjp

When you place bets or play games on superjp—whether on Liga 1 matches, Piala Indonesia tournaments, live-dealer tables such as blackjack and roulette, or slot games—we record your bet amount, the outcome, your balance before and after, the date and time, and your session duration. We use this data to settle bets fairly, detect unusual patterns that may indicate fraud, and provide you with session history and account statements. This data is retained for the lifetime of your account so you can review your betting history at any time.

Third-party processors we work with

We use third-party service providers to help operate superjp. Our payment processor receives transaction data from online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to verify and reconcile deposits and withdrawals. Our hosting provider stores our servers in data centres; we use encryption to protect data in transit and at rest. Our analytics provider receives anonymized activity logs to help us understand platform performance and detect technical issues. We require all third-party processors to sign data protection agreements and to process your information only as we instruct.

We encrypt payment data, limit processor access to what is necessary, and retain data only as long as required by law or business necessity.

Cookies and tracking technology

We use cookies and similar tracking technology on superjp to keep you logged in, remember your preferences, and measure how users interact with our platform. Essential cookies are required for superjp to function—these track your session so you don't lose your login when you navigate between pages. Analytics cookies help us understand which games are popular in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other cities where we operate, so we can improve our service. You can manage cookie preferences through your browser settings; however, disabling essential cookies will prevent superjp from functioning properly.

Your rights regarding your data on superjp

You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information in your account. You can request deletion of your data, subject to legal and regulatory retention requirements—for example, we may need to retain transaction records for seven years for tax purposes. To exercise these rights, contact our support team through the platform. We respond to data requests within 14 business days.

You can also update your account information directly through your superjp profile—email address, phone number, and address. You can disable marketing communications through your notification settings at any time.

Data security and storage on superjp

We encrypt all data transmitted between your device and superjp servers using industry-standard TLS encryption. We store sensitive information such as identity documents and payment records on encrypted servers with restricted access. Our infrastructure is monitored continuously for unauthorized access attempts. However, no security system is perfect; if we detect a breach affecting superjp, we notify affected users within the timeframe required by law.

Changes to this privacy policy

We may update this privacy policy periodically. When we make material changes, we notify you through the platform at least 14 days before the change takes effect. Continued use of superjp after notification indicates your acceptance of the updated policy. If you do not accept changes, you can close your account and request withdrawal of your balance.

Contact us about data and privacy

If you have questions about how superjp handles your data, or if you wish to request access to or deletion of your information, contact our support team through the in-app help section. You can also email our data protection officer directly. We are committed to responding to all privacy inquiries within 14 business days. We operate only where local law permits, and we comply with all data protection regulations applicable in the jurisdictions where superjp provides service.